Read Cristian's Story ▼
For Cristian Cortes Novoa, some of the proudest moments at Lakeland Community College come from helping someone else take the next step, whether that means walking a student to the campus food pantry or helping a classmate schedule tutoring.
"I take pride in being a trusted person on campus that can get students connected to what they need," Cortes Novoa said.
Cortes Novoa's path to Lakeland began with military service. Born in Mayaguez, Puerto Rico, and raised in Jacksonville, Florida, he joined the Navy in 2018 and served five years as an air traffic controller, with assignments in Greece and Texas. Aviation work later brought him to Ohio in 2025, but he soon sought a new direction.
Two days after leaving an aviation job, Cortes Novoa toured Lakeland and met with staff in the Veterans Center. He completed registration by the end of the following week.
That welcome helped him find a sense of belonging. Cortes Novoa credits Rhonda and Debbie in the Veterans Center with taking a personal interest in his transition, and he describes Rhonda as an ongoing mentor as he navigates life after the military, explores social work and looks for ways to serve his community.
Cortes Novoa is now pursuing an Associate of Arts degree and plans to earn a master's degree in social work, with the goal of helping people access the resources they need.
That commitment is already evident across campus. Cortes Novoa has served as president of the Students & Veterans Club and the Hispanic Club, secretary of the Black Student Union, and currently serves as president of Lakeland Student Government. He also helped start the Lakeland Pride Community, creating an opportunity for students to find connection and a safe space.
As a student worker in the Veterans Center and a student ambassador, Cortes Novoa helps veterans and their families navigate college and welcomes prospective and incoming students.
"I feel responsible for my peers at Lakeland, and I want every single student here to have all the resources and tools to succeed in and out of the classroom," Cortes Novoa said.
Cortes Novoa has made the Dean's List every semester at Lakeland. He credits Learning Center staff and professors Traci Sullivan and Mitchell James, among many others, with supporting his academic growth.
Looking ahead, Cortes Novoa hopes to bring his education and experience to work that creates lasting, positive change in Lake County, back home in Florida and beyond.