LiveHelpNow is pleased to announce that Lakeland made the The LiveHelpNow Challenge list of top 100 companies providing exceptional customer service, measured by LiveHelpNow's customer service metric score. Out of 10,000 companies considered in the challenge metrics, our service was exceptional!


Help Desk staff provide help with computer, printer, network, Internet, myLakeland, telephone and voicemail concerns for all campus employees. We provide Help Desk service to students for student email, Blackboard, e-Learning, myLakeland, wireless network access, issues with spyware and other computer problems.


General Information
Location:Walk in help is available in C-2060 (across from the C-building elevator on the second floor).
Hours:Fall / Spring Walk-In Hours
Monday - Thursday | 8 a.m. – 6 p.m.
Friday | 8 a.m. - noon
Remote support available 24/7

Summer Walk-In Hours
Monday – Thursday | 7:30 a.m. – 8 p.m.
Friday | 7:30 a.m. – 12 noon
Saturday & Sunday CLOSED
Help Desk
You can request technical assistance anytime 24 hours a day, for immediate assistance please contact us by phone. After-hours email and web cases may be delayed up to 4 hours.
440.525.7570 (24 hours)
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