LiveHelpNow is pleased to announce that Lakeland won the LiveHelpNow Challenge Best Customer Service of the year award.  Only the top 100 out of 10,000 companies measured by LiveHelpNow's customer service metric score can win this award. 


Help Desk staff provide help with computer, printer, network, Internet, myLakeland, telephone and voicemail concerns for all campus employees. We provide Help Desk service to students for student email, Blackboard, e-Learning, myLakeland, wireless network access, issues with spyware and other computer problems.


General Information
Location:Walk in help is available in C-2060 (across from the C-building elevator on the second floor).
Hours:Fall / Spring Walk-In Hours
Monday - Thursday | 8 a.m. – 6 p.m.
Friday & Saturday | 8 a.m. – 12 p.m.
Remote support available 24/7

Summer Walk-In Hours
Monday - Thursday | 8 a.m. – 6 p.m.
Friday | 8 a.m. – 12 p.m.
Saturday & Sunday CLOSED
Remote support available 24/7
Help Desk
You can request technical assistance anytime 24 hours a day, for immediate assistance please contact us by phone. After-hours email and web cases will be delayed.
440.525.7570 (24 hours)
Visit Website

Webex guides


Live Chat Software

Staging Enabled