We will accomplish our program mission by:

  • Providing a competency based education in medical assisting that enables the student to work effectively in both the clinical and administrative aspects of the ambulatory care setting.
  • Providing information and education that will enable the student to practice ethically and within the scope of medical assisting.
  • Encouraging the student to display flexibility, cooperation and critical thinking in working with teams to provide patient care.
  • Providing an educational background that will encourage the student to participate in continuing education activities and to strive to grow and manage change in their careers.

Specific program outcomes are:

  • To graduate 70% of students who enter the program within 5 years.
  • Graduates will pass the CMA (AAMA) certification examination on first attempt at 80%.
  • Graduates will work in a health care capacity within one year of graduation at 70%
  • The graduates will rate the program overall as satisfactory at a 70% level.
  • Employers will rank Lakeland graduates as prepared at the entry level for a medical assistant at 70%.
Program Effectiveness

Achieved levels of learning outcomes per the Annual Report to the Medical Assisting Education Review Board

YearRetentionGrad PartGrad SatJob PlacementEmp SurveysEmp SatisfactionExam PartExam Pass# Grads# Grads
 >=60%>=30%>=80%>=60%>=100%>=80%>=30%>=60%by Admission Yearby Year of Graduation
  • Job Placement Outcome:  The medical assisting program at Lakeland Community College has a job placement rate of 100% from the 2019 graduate year. The Lakeland Career Services Center assists current Lakeland students and alumni to obtain employment and career-related experiential learning, both on and off campus. All our services are free for Lakeland Students and Alumni. 
  • The medical assisting program at Lakeland Community College has a cumulative retention rate of 85%. 
  • The medical assisting program at Lakeland Community College has a cumulative certification exam passage rate of 80%, which is 22% higher than the national average. 8,870 CMA(AAMA) Certification exam were administered from July 2020 to July 2021. The percent pass rate for the exam administered was 62%.   

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