Bookstore Policies

Return Policies
 
Textbooks
  • 16-week classes:
    • Second week with receipt & schedule.
    • Four weeks with proof of drop.
  • 8-week & 12-week classes:
    • First week with receipt & schedule.
    • Second week with proof of drop.
  • 5-week classes have until the third day of class for a refund.
  • Classes shorter than 5 weeks have until the first day of class for a refund.
Last Day for Spring Semester Full Refunds
First Session Jan. 24, 2022 with receipt and schedule.
Jan. 31, 2022 with receipt, schedule and proof of drop.
 
Full Session Jan. 31, 2022 with receipt and schedule.
Feb. 11, 2022 with receipt, schedule and proof of drop.
 
12-week SessionFeb. 21, 2022 with receipt and schedule.
Feb. 28, 2022 with receipt, schedule and proof of drop.
 
Second SessionMarch 24, 2022 with receipt and schedule.
April 1, 2022 with receipt, schedule and proof of drop.
 
  • Semester specific textbook refund deadlines will be printed on receipt.
  • Packages must remain unopened if containing access codes, software or looseleaf pages. Exposed access codes are not returnable.
  • New textbooks must be free from soil, markings and names. Wrapped packages must be in their original packaging.
  • Refer to VitalSource eBook handout for specific refund restrictions.
  • All sales are final if purchased after the refund deadline.
 
Rental Textbooks
  • First five days of the 16-week term, with receipt and current class schedule.
  • No other return policies apply and is considered a final sale after the posted return date.
General Merchandise
  • Merchandise can be returned within two weeks of date of purchase with receipt.
  • Software and electronics may be returned within two weeks of date of purchase if unopened.

All refunds are at the discretion of bookstore management.

Textbook Rental Agreement

I am a registered and currently enrolled Lakeland Community College (LCC) student, at least 18 years of age and have chosen to willingly enter into this textbook rental agreement for the duration of the current semester.

I am in receipt of the rental book(s) in good condition as shown on the receipt and understand that the book(s) rented to me remain the property of the LCC Bookstore. To receive a full refund, rental books must be returned within the first 5 days of the 16-week term.

I am responsible for the condition of the textbook(s) rented. I bear full responsibility for the return of the rented material(s) in salable condition and for payment of fees if rented materials are lost, stolen, or returned in unsalable condition. Unsalable condition includes damages incurred to the rented material(s) as determined by the LCC Bookstore staff, including but not limited to torn covers, torn pages, or liquid damage. Normal use of highlighting and writing in the rented textbook is permitted.

I will return the book(s) and all component parts, including CDs, DVDs, etc., directly to a bookstore cashier in salable condition, as determined by the bookstore, no later than the rental due date shown on my receipt. I understand that I will be charged a non-refundable $5.00 late fee, plus sales tax, for each late book returned after the due date.

If I fail to return the rental book(s), I will pay the full price of the book less the previously paid rental fee, plus sales tax. I understand that the debit/credit card used to secure the rental must have an expiration date at least 30 days past the rental return due date posted for the term. I authorize the bookstore or their designee to withdraw/charge the debit/credit card account that was used to secure the rental transaction.

If my rented textbook(s) is not returned by the posted return deadline or if I have outstanding charges, I acknowledge and accept that I will forfeit any future rentals with the LCC Bookstore. I acknowledge failure to return rented materials by the rental return deadline may result in a hold placed on my student record until such time as all charges and fees have been paid.

The bookstore may send up to five reminder notices to my preferred email and/or contact me by phone. However, it is my responsibility to return the rental book(s) by the return due date even if I do not receive this email. I have read this disclosure and agree that the LCC Bookstore may contact me via the email address and telephone number that I provided during the rental checkout.

 

 

 

Staging Enabled