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<faq>
  <faqNode>
  <question>How do I set up a discussion forum?</question>
  <answer> The instructions for this task may vary depending on how you rename your main navigation buttons/links; however, starting from your default settings, you would do the following (note that you don't necessarily have to be in the control panel to set up a class discussion; discussions can be set up from the  front view  of your course): 
<liF><![CDATA[ Click on the "Communication" main menu button or link of your course or, if you have a "Discussion Board" main link available to you, you can go ahead and click on that  ]]></liF>
<liF><![CDATA[ Click on the "Add Forum" link at the top of the page  ]]></liF>
<liF><![CDATA[ In the new screen that appears, give your discussion a title and a description  ]]></liF>
<liF><![CDATA[ Next, designate the settings you would like for this particular forum (note that these settings may be changed and modified later if need be) Scroll down to the bottom of the page and hit "Submit"  ]]></liF>
<liF><![CDATA[ You should see your new forum before you. Because students are often reluctant to post the first message to a forum, you should do that for them. Click on the name of the forum to enter it  ]]></liF>
<liF><![CDATA[ Once inside the forum, click on the "Add New Thread" button in the top left-hand corner of your screen  ]]></liF>
<liF><![CDATA[ In the message form that appears, fill out the subject line and then type your message in the open textbox  ]]></liF>
<liF><![CDATA[ When finished, scroll down to the bottom of the page, and click the "Submit" button  ]]></liF>
<liF><![CDATA[ Click the "OK" button at the next screen to back on out to the forum level of the discussion board  ]]></liF>
</answer>
  </faqNode>
  <faqNode>
  <question>How do I respond to a message in the discussion forum?</question>
  <answer><![CDATA[ Enter the forum in question by clicking on the name of the forum itself. Click on the subject line of the message you want to read and respond to. (Note: You can't respond to a message unless it is open on the page before you, and so you have to open the message first). The message should now be visible on your screen; locate the "Reply" button adjacent it, and click on it. In the message form that appears, fill out the subject line and then type your response in the open textbox. When finished, scroll down to the bottom of the page, and click the "Submit" button ]]></answer>
  </faqNode>
  <faqNode>
  <question>How do I view multiple messages on the page at once, without having to click on each message individually?</question>
  <answer>Enter the discussion forum in question 
<liF><![CDATA[ Locate the small "Expand All" link in the upper right-hand corner of the new page that appears, and click on it  ]]></liF>
<liF><![CDATA[ You should see an expanded menu of icons appear at the top of your page. Some of these read "Select All," "Unselect," "Invert," etc. Click on the "Select All" icon (or, alternatively, manually place a check mark in the empty box next to each message you want to read)  ]]></liF>
<liF><![CDATA[ Now click on the "Collect" icon. What you should get after doing this is a long list of all the messages you selected, open and available for reading on the page before you  ]]></liF>
<liF><![CDATA[ Note: attachments to messages cannot be clicked on and opened when messages are viewed in this fashion; if you want to be able to open up files that are attached to messages, then you need to view those messages individually in the traditional manner.)  ]]></liF>
</answer>
  </faqNode>
  <faqNode>
  <question>What is a group, and how do I set one up?</question>
  <answer>Blackboard allows you to create student groups of any size. These student groups can have access to their own discussion board, collaborate tools, file sharing options, and group email listservs. To create a group from within your Blackboard course
<liF><![CDATA[ Start by going into the Control Panel. ]]></liF>
<liF><![CDATA[ Under the "User Management" module in the upper right-hand corner, click on the link that reads "Manage Groups." ]]></liF>
<liF><![CDATA[ Click on the "Add Group" button. ]]></liF>
<liF><![CDATA[ Type in a name for your group and assign the group the kinds of interactive features you would like group members to have access to ]]></liF>
<liF><![CDATA[ Click "Submit." ]]></liF>
<liF><![CDATA[ Click "OK." ]]></liF>
<liF><![CDATA[ To add students to a group, click on the "Modify" button associated with your new group and then on the "Add Users to Group" link. ]]></liF>
<liF><![CDATA[ Search for all the students in your class, and then select the ones that should be added to your group. ]]></liF>
<liF><![CDATA[ Click "Submit." ]]></liF>
<liF><![CDATA[ You can find your new group under the Communication Button on the course navigation bar; it is under the link entitled "Group Pages"  ]]></liF>
</answer>
  </faqNode>
<faqNode>
  <question>How do I use email in Blackboard?</question>
  <answer>Blackboard has a built in email function that allows both instructors and students to email the entire class, groups, or individual members. Students and instructors are automatically added to the email list when they're enrolled in the course. There are 5 simple steps to basic email use: 
<liF>Click on the Communication navigation button</liF>
<liF>Choose Send E-mail </liF>
<liF>Click on Select Users </liF>
<liF>Click on the box of the person you want to send e-mail to </liF>
<liF>Enter your subject and message </liF>
<liF>Click Submit </liF>
</answer>
</faqNode>
<faqNode>
<question>What else should I know about Blackboard email?</question>
<answer><![CDATA[ You can send e-mail to all users associated with the course (students and instructors) by choosing All Users. You can send a copy of the e-mail to yourself (for records/verification purposes). You can include attachments with your e-mail. ]]></answer>
</faqNode>
<faqNode>
  <question>Can I check my email messages from within Blackboard?</question>
  <answer>No. Blackboard allows you to send email to your instructor from within your course; however, it does not allow you to collect or read that email via Blackboard. Email sent from Blackboard goes to your LCC email address and must be read through a regular client-side email program.</answer>
</faqNode>
<faqNode>
  <question>Where did these questions come from?</question>
  <answer>Some questions &amp; answers were taken from the University of Alaska</answer>
  <url>http://technology.uaa.alaska.edu/kb/Computer/Blackboard/Blackboard_Instructor_FAQ.cfm</url>
</faqNode>
</faq>
