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<faq>
<faqNode>
<question>Are there any special rules for saving my files for submission?</question>
<answer>Many of the file naming rules will come from your instructor. However there are a few things you need to be aware of: When saving files, ONLY use numbers, letters, underscores ( this:  _  ) and dashes: (this: - ) in file names.  DO NOT use punctuation marks or @ or # or $ or % or % or ^ or * in file names.  Using punctuation marks in file names causes problems.  </answer>
</faqNode>
<faqNode>
  <question>I don't have Microsoft Office installed on any of my computers.   How would I be able to see these files? </question>
  <answer>For PC users here is the link to download Office viewers</answer>
  <url>http://office.microsoft.com/downloads/Default.aspx</url>
</faqNode>
<faqNode>
  <question>I don't have Microsoft Office installed as I have a Macintosh computer.   How would I be able to see these files? </question>
  <answer>For Macintosh users here is the link to view PowerPoint Files:</answer>
  <url>http://www.microsoft.com/mac/download/default.asp#OfficeX</url>
</faqNode>
<faqNode>
<question>Some files are listed as &quot;PDF&quot;. What is it, and how can I read these?</question>
<answer>PDF Files are Adobe Acrobat Files. You can download a free reader for these files at </answer>
<url>http://www.adobe.com/products/acrobat/readstep2.html</url>
</faqNode>
<faqNode>
<question>Why does my Microsoft Office file have a file extension that ends in 'x'?</question>
  <answer>These files were created by Microsoft Office 2007. Please check with your
    instructor - they may not be able to open these. In that case, you should
  &quot;Save As...&quot; a Microsoft Office 2003 file before submitting your work.</answer>
  </faqNode>
<faqNode>
  <question>What is required to listen to or watch multimedia files, such as audio and video? </question>
  <answer>Each media type may require a separate player to view multimedia content. Sometimes these players will compete with each to be the default player for a certain type of media format. This may require that the native player application be reinstalled in order to play media properly.</answer>
</faqNode>
<faqNode>
  <question>QuickTime Files</question>
  <answer>Download player from</answer>
  <url>http://www.apple.com/quicktime</url>
</faqNode>
<faqNode>
  <question>Real Player </question>
  <answer>Download player from</answer>
  <url>http://www.real.com/</url>
</faqNode>
<faqNode>
  <question>Windows Media</question>
  <answer>Built into Windows OS. To upgrade or Download player:</answer>
  <url>http://support.microsoft.com/default.aspx?scid=fh;en-us;wmp</url>
</faqNode>
<faqNode>
  <question>Where did these questions come from?</question>
  <answer>Some questions &amp; answers were taken from the University of Alaska</answer>
  <url>http://technology.uaa.alaska.edu/blackboard/studentfaq.cfm</url>
</faqNode>
</faq>
