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OUR CLIENTS > Testimonials

Astro Manufacturing & Design Corp.

Having worked with the Lakeland Center for Business & Industry group for several years, I have to say that this is a first class group to work with. Our training needs have been met on a most professional level. Lakeland Community College is a tremendous resource for our community and I highly recommend the Center for Business & Industry there.

Sincerely,

Rich Peterson
Vice President of Business Development
Astro Manufacturing & Design Corp.
Eastlake, OH

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Bowden Manufacturing

The Theory of Constraints material was the perfect follow-on to all of the Lean Manufacturing work that we'd done.....it has made a world of difference in how we schedule and flow work through our shop.

Through the Center for Business & Industry, we were able to bring in a certified trainer for two programs: The 7 Habits for Highly Effective People for my senior shop floor personnel and the 7 Habits for Managers for my supervisors and management team. I truly believe that the 7 Habits material is an invaluable catalyst in fostering personal growth and development. My folks have told me how the material has helped them in both their work and personal lives.

Andrew McCartney
Bowden Manufacturing

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Emerson Network Power

We have been using Inscape’s DISC Classic profile and associated training modules for over six months and have found it to be a good addition to our core training program. We initially implemented the program with our Green Belt and Black Belts to support our fairly young Six Sigma program and our new leaders for Six Sigma projects. These internal project leaders are required to take leadership roles for change projects involving multiple departments and multiple levels of management within the organization. Not all of these Green and Black Belts are managers nor did they necessarily have previous leadership experience or training. Working with our Master Black Belt, I planned a series of core continuing education classes to help strengthen their change leadership and communication skills. We included a 3.5 hour Introduction to DISC in this training.

The DISC assessment and training helped our Green and Black Belts build the personal and interpersonal awareness necessary for growing competence in Interpersonal Savvy, a key characteristic required for success in their role. Being primarily technical, many of our associates are uncomfortable with “soft skills” classes and do not typically like attending this type of training. After participating in the first few required classes, I have been asked to replicate the program for several business units and am considering making DISC a core component of our organization’s overall training program.

Using a light-hearted and tactical approach to explaining complex behavior, the DISC program has appealed to an audience not normally comfortable talking about “soft” skills. The training component discourages creating labels for behavior and clearly delineates itself as a communication styles assessment, not a personality measure. When done with an in tact team that is fairly comfortable with one another, it can be a very powerful learning exercise. With teams experiencing conflict, it can set the stage for more effective team building.

If you would like more information on how we implemented this program, please don’t hesitate to contact me at 614-841-6454 or andrea.vicars@emersonnetworkpower.com. I’d be glad to share our strategies for insuring positive outcomes for the program.

Andrea Vicars
Manager, Training & Professional Development
Emerson Network Power
Westerville, Ohio

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First Energy Corp

Thank you for the opportunity to express our feeling towards The Center for Business & Industry.

They (CBI) have demonstrated a very high level of professional performance in securing grant money for our training programs in the area of Mobile Hydraulics. We have been able to achieve success in our goals of designing and delivering training programs that have not only raised our employees’ skill levels but also provided the corporation with real cost savings. With this training we have been able to reduce the "downtime" of our vehicles, reduce the replacement of parts that were still functional, and reduce the troubleshooting time spent on diagnosing problems. They are highly committed to providing superior service and display drive, desire and spirit to help us achieve our goals.

Richard Arthur Harvey
T&D Skills Training
E-Learning Strategies - Lead Instructor
First Energy Corp
Mayfield Heights, Ohio

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Focus Manufacturing Inc.

I have recently had the honor of working with Lakeland, and The Center for Business and Industry, and I found that the staff was very informative and helpful. Even when there were a few areas that Lakeland couldn't help; they were able to direct me to people and programs that could get our company further ahead in our venture. I have recommended Lakeland to both vendors and customers, who would like to enhance their company’s education in a number of venues. The help that was given to us by The Center for Business and Industry was just a first step for our company, we look forward to working with Lakeland in many more ventures and we are sure we will be just as satisfied then as we are now.

It has been a real pleasure and we are grateful for all that you have done. Keep up the great work! You are leaders in your field and we will continue our relationship with you and recommend only you to all who ask.

Dean M. Maron
Quality Manager
Focus Manufacturing Inc.

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Roll-Kraft

CBI stays connected with its customers by having them participate in conferences where they can share their challenges and businesses with the college. Recently, a Lakeland CBI customer was part of a panel discussion revolving around various manufacturing practices. Here are his comments: I had the opportunity to speak with both educators and administrators during the Enterprise Ohio Network conference last fall. I saw in them a genuine interest to learn more about businesses like ours and other local companies, with the ultimate goal of providing continual educational improvements that are more in line with real world need.

Chuck Summerhill
Vice-President of Operations
Roll-Kraft
Mentor, OH

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The 2Market Group, Inc.

We found the training and program content to be exceptional. Our contact with Lakeland CC staff was top notch, and professional. We found the DiSC assessments to be invaluable to our company, as we continually improve the quality of our team, and how we interact. The Franklin Covey MS Outlook Training was excellent, professional, and invaluable to us.

I would highly recommend The Center for Business & Industry, and intend to continue to utilize the excellent programs they offer.

Thanks,

Don Hagan
The 2Market Group, Inc.
Westerville, OH

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